EmailFor Maya
Ready for your next visit?Hi Maya, it was lovely seeing you. When you’re ready, we’d be happy to help you book again.
Choose a time Draft an emailFOR BUSINESSES BUILT ON REPEAT VISITS
Keep more of the customers you already earned.
14-day free trial. Card required. 1,000 email credits, up to 100 emails. Cancel before your trial ends and you won’t be charged. Then $249/mo.
A MORE PERSONAL FOLLOW-UPKeep the conversation going
Text messageFor Maya
Hi Maya! Need a hand booking your next visit? Just reply and we’ll help.
Draft a textSTART WITH THE CUSTOMER DATA YOU ALREADY HAVE
Your tools. One clearer picture.
Explore contact sources and bring your visit history into RetentionTek.
Direct connections depend on provider approval and workspace availability. CSV/XLSX imports require compatible fields. See import requirements
Who needs a follow-up?
RetiI’d start with Maya. She’s due for her next haircut. A friendly check-in with your booking link is a good next step.
How would you like to follow up?
Choose a follow-up. Let Reti prepare it.
Choose a follow-up. Let Reti prepare it.
See your retention picture in one workspace.
THE RETENTION PLAYBOOK
Turn repeat business into a practice.
Customer retention means helping existing customers keep choosing your business. Learn what to measure, when to follow up, and how to adapt your outreach to the way your customers return.
Start with the essentials
Why retention matters and how it differs from acquisition.
Make outreach fit your industry
Practical tactics for salons, studios, med spas, retail and service teams.
Measure what changes
Calculate retention using a clear cohort, window and denominator.
Read the research critically
Published evidence, its limits, and a baseline you can actually use.
Reconnect with lapsed customers
Plan relevant follow-ups and measure returns beyond opens and clicks.
Find the right retention workflow
See where RetentionTek fits alongside your existing customer tools.