SIMPLE, TRANSPARENT PRICING

RetentionTek Core

One plan, everything you need to keep more customers. Expand only when you need more.

Ask us about Core or sign in to an existing workspace. Workspace setup includes customer import, Playbooks, Approvals and Activity. Playbook messaging remains a TEST simulation. SMS messaging and production number provisioning are not active at launch.

RetentionTek is operated by Mohammed A B Salah E Abd El-Shafy, a sole proprietor. The rates, the trial terms and what is included are set out in the Terms of Service, which are the authoritative statement of the commercial terms.

Core Plan

RetentionTek Core

$249/mo

Or $2,490/yr, billed annually

  • 1,000Managed Customers included
  • Not activeSMS messaging unavailable at launch
  • 10,000Emails/mo included
  • 1Location included
  • Not provisionedPhone provisioning unavailable at launch
  • Retention scoring & health dashboard
  • Rebooking & Win-back Playbooks
  • Customer evidence & timelines
  • Retention Co-Pilot for normal business use (fair-use/rate controlled)
  • No customer-facing AI token counter
  • CSV import with consent tracking
  • SMS business registration fees included; verification required before activation
  • 1 location included; phone provisioning unavailable at launch
  • TEST-only drafts and simulations – no live SMS; payment does not activate messaging
Ask about Core

Co-Pilot included for normal business use under internal fair-use/rate controls. No customer-facing AI token/credit counter. SMS messaging and SMS overage are not active; a paid subscription does not activate communications.

Expansion reference rates

These are the expansion rates for Core. Availability and what each expansion includes are set out in the Terms of Service. If activated, RetentionTek DB is authoritative for entitlement; Stripe is billing authority only after verified provider events.

+500 Managed Customers

$25/mo per block

Increase your customer limit in blocks of 500, at $25 per block each month.

Additional Location

$99/mo each

Add another location to your workspace for $99 per month.

Annual Core customers are billed annually for the Core plan. SMS messaging and SMS overage billing are unavailable at launch; no SMS segments are sent or billed.

14-day free trial. Card required. Cancel before your trial ends and you won’t be charged.

A 14-day free trial with 1,000 email credits. Each email uses 10 credits, up to 100 emails, and the window starts when you press Start free trial. Card required. Cancel before your trial ends and you won’t be charged. After the trial, $249/mo.

IMPLEMENTATION OFFER

Build RetentionTek Into Your Business

Scoped manual implementation: $10,000 to $15,000. Not part of automatic self-service checkout. Sales-assisted and custom-invoiced.

  • Scoping call and rollout plan
  • Data mapping and playbook configuration
  • Team training and launch support
  • Custom limits and dedicated support via Embedded path if needed

$10,000 to $15,000 scoped/manual

Talk to Founder

AI voice not included at launch. Embedded/custom deployment with white-label and dedicated infrastructure is available via separate Systems Call.

Common questions

What counts as a "Managed Customer"?

A Managed Customer is a customer actively monitored for retention opportunities. Imported records don't automatically become billable. Only customers you actively manage (up to 1,000 included, then $25 per 500) count toward your limit. Quantity maps deterministically.

How are SMS segments counted?

SMS sending is not active at launch. The 1,000-segment Core allocation is unavailable until sender registration, provider readiness, and explicit operator activation are complete. No SMS overage is currently offered or charged.

What happens when I hit a limit?

Usage limits are shown in the workspace. Email stops at the included allowance of 10,000 per month; there is no automatic email overage or extra campaign-credit charge. Sender setup, consent and approval are still required. SMS delivery and inbound SMS are not active at launch, so SMS jobs cannot be released and no SMS overage can accrue. STOP/HELP handling and suppression safeguards are retained in the provider integration for future activation.

What about the trial?

14 days, card required. The trial includes 1,000 email credits at 10 credits per email, up to 100 emails. Sending stops when fewer than 10 credits remain or the trial ends, unused credits expire with it, and the 30-day plan does not extend the trial. Cancel before your trial ends and you won’t be charged. After the trial, $249/mo.

Annual vs monthly overage?

Annual Core is $2,490/yr, billed once a year. SMS messaging and SMS overage are not active at launch, so there are no SMS segment charges.

What's the implementation offer?

"Build RetentionTek Into Your Business" is a scoped $10k to $15k manual implementation, sales-assisted and custom-invoiced. It is not an automatic $10k/$15k checkout SKU.