Texting registration help for salons
If your salon wants to text clients, for rebooking reminders and follow ups after a color or cut, carriers ask you to register first. We handle that for you. RetentionTek submits your branded registration under our approved ISV profile and you follow each step on your status page. RetentionTek is an authorized Twilio ISV Reseller.
Why salons need to register before texting
Texts sent through software from a regular local number count as application to person messages, so carriers ask every salon to register a brand and a campaign first.
What we do for you
You answer a short set of questions. We prepare the brand and campaign details, sample messages and opt in description, then submit under our approved ISV profile.
What to have ready
Your legal business name and address, your EIN if you have one, a website or public page that shows how customers sign up for texts, and a privacy policy.
How long it usually takes
Most registrations take about 7 to 14 days, but that is a typical estimate, not a promise. Carriers set the pace.
Consent, STOP and HELP for your clients
Your clients need to agree to texts first, and every message program should explain how to reply STOP to stop and HELP for help. Texting for customers inside RetentionTek is rolling out. We cannot promise carrier approval or delivery.
Frequently asked questions
Does my salon need 10DLC registration to text clients?
If your salon texts clients from a regular US local number, carriers expect A2P 10DLC registration. We handle it for you.
How long will it take?
Most registrations take about 7 to 14 days. That is a typical estimate, not a promise.