Salon follow-up messages: examples you can adapt
Only message clients who agreed to hear from you, and honor opt-outs.
After a first visit
"Hi {first name}, thanks for visiting {salon}. If you would like to book your next {service}, reply here or use {booking link}."
When a regular is overdue
"Hi {first name}, it has been a while since your last {service}. Want us to hold a time for you this month?"
After a missed appointment
"Hi {first name}, we missed you today. Would you like a new time?"
Review every draft
In RetentionTek you start a retention sequence from a draft you review. Edit the wording, check consent, then decide.
Frequently asked questions
How soon should I follow up?
Base it on the client's usual gap between visits, from your own completed-visit history.